December 2013
In This Issue:

Brian's Blog
Business Referral Program
Signs You Need Managed Services
Why Patching Your Software Matters
Inserting Online Videos in Word 2013
Business Continuity Tip
Quote and Cartoon

Business Continuity Tip
Holiday Fire Safety

Decorating homes and businesses is a long-standing tradition around the holiday season. Unfortunately, these same decorations may increase your changes of fire. Keep these decorating tips in mind for a safe holiday!

  • Only use non-flammable or flame-retardant decorations
  • Check holiday lights each year for frayed wires or excessive wear
  • Do not link more than 3 strands of holiday lights
  • Never leave a burning candle unattended, and consider using battery-powered flameless candles
  • Keep natural trees away from any heat source or exit, and water it daily


 Laugh a Little


 Quote of the Month

I like to compare the holiday season with the way a child listens to a favorite story. The pleasure is in the familiar way the story begins, the anticipation of familiar turns it takes, the familiar moments of suspense, and the familiar climax and ending.

Fred Rogers

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Brian's Blog
by Brian Gregory, President




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Business Referral Program

Send your referrals to
or e-mail

Your personal referrals are the greatest compliment we can receive. Referrals are one of the primary reasons we have been successful for over 20 years. Our business referral program thanks you for assisting us in finding new clients in need of IT resources. If one of your referrals engages with us for projects or services, you may be eligible to receive a $50 Visa gift card. For more information, visit or give us a call!

3 Signs You Need Managed Services
reprinted with permission of HTS

If you've researched methods of taking care of your IT needs, you've probably come across "managed services" or "managed IT services". What is it—and do you need it?

"Managed services" can be generally defined as "outsourcing day-to-day management responsibilities [...] for improving operations and cutting expenses."1 When it comes to technology, managed services is, more specifically, the outsourcing of continual monitoring and day-to-day administrative duties of your IT infrastructure.

How do you know if you could benefit from managed services? The best way to determine if you'll cut costs is to know what you are currently paying for your IT's upkeep—and then comparing that to an estimate from a reputable managed services provider.

Here are some signs that managed services might be for you.

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Why Patching Your Software Matters!
used with permission from Norton by Symantec
by Marian Merritt

If you were to think of software like you would a houseplant, maybe it would be more natural to keep it patched and up-to-date. To take care of your plant, you’re supposed to water it, turn it in the sun for it to grow evenly and occasionally mist the plant’s leaves or add fertilizer. And when I say “software,” I don’t just mean security software, which most users understand will only keep you safe when it has the latest protection files. No, all software is, by its very nature, imperfect. Software is almost like a living thing. Program code is written by one person, the Developer, and then tested by another person in Quality Assurance. And later, after the software is in the hands of the user, it may need updates to add support for newly introduced operating systems. An updated version of the software may have new features or fixes to bugs missed in earlier versions. One way to deliver fixes and updates is to issue a software patch. If software were a houseplant, patches would be the ongoing care and feeding you provide; the water, sunlight and other treatments.

Inserting Online Videos in Word 2013

I'm no Word King. I get by just fine typing text, inserting the odd table here and there, and mashing the keyboard when my floated images won't stay in place. But occasionally I need a more advanced tool (like Convert Text to Table – a lifesaver!). I'm excited to dig into Word 2013 and see what’s been improved and what's been added.

The first new feature that caught my eye was inserting online videos. Now, in the past, if you were up for the challenge, you could try doing this in PowerPoint. This new process for embedding videos is much less finicky.

So let's try adding a YouTube video to a Word document!

Grab the embed code for the YouTube video

This process is easiest if you copy your video's embed code first and have it ready. Go to YouTube and find the video you want to embed.

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